ABOUT
Pablo Castillo
Language, performance and systems for deliberate progress.
Chilean professional with international experience in business, projects, customer experience and digital systems. Today, I work at the intersection of education, training, mountains, climbing and digital platforms.
PROFESSIONAL SYNTHESIS
A trajectory built across business, learning and performance.
My work connects worlds that are often seen as separate: commercial strategy, customer experience, language learning, training, mountains and the creation of digital systems. My background comes from project management, business development, international logistics and customer experience; my current work is focused on building learning, training and progress experiences with structure, clarity and purpose.
MAIN PROJECTS
What I am building now
My main projects are organized around three main areas: education, performance and digital systems. This main site works as an entry point; each project has its own space when it needs more depth.
Language & Education
I develop Spanish learning experiences based on real communication, culture, pedagogical clarity and digital content.
Performance & Boulder
I work with training, climbing, bouldering, deliberate practice and physical-technical development, integrating structure, progression and outdoor judgment.
Digital Systems
I design and build websites, flows, content and digital systems to organize projects, improve experiences and turn ideas into functional platforms.
TRAJECTORY
International experience in business, projects and operations.
Before my current stage, I developed a career in business development, e-commerce, logistics, customer experience, strategy and project management, working with teams and markets across Latin America and Europe.
2024 — Present
Founder / Project Director — Learn Spanish with Pablo
Direction of a digital education platform integrating lessons, content, SEO, automation, CRM and user experience.
2023 — 2024
Strategy Mass Market Team — Scotiabank
Management of projects related to innovation, communication, strategy, customer experience, benchmarking and data analysis.
2019 — 2023
Independent Consultant — Business Development & Brand Strategy
Consulting in business development, digital marketing, e-commerce, branding, CRM, consultative sales and digital transformation.
2017 — 2019
Head of Business Development & E-commerce — PIRANHA SpA
Commercial leadership, e-commerce, customer experience, omnichannel campaigns and regional expansion across B2B and B2C markets.
2015 — 2017
Product / E-commerce / Commercial Strategy — Advanced Crops
Catalog management, demand planning, commercial strategy, marketing and team coordination.
2011 — 2014
Logistics & Process Optimization — LGI GmbH, Germany / Poland
Logistics optimization and process improvement in complex industries, applying Lean, JIT and JIS in international contexts.
EXPERTISE
Areas of expertise
My work is supported by an uncommon combination of commercial experience, operational thinking, educational sensitivity, athletic practice and digital judgment.
Project & Product Management
Customer Success & Experience
Business Development
E-commerce & Digital Platforms
Language Learning & Communication
Performance Coaching & Boulder
Operations & Process Improvement
International / Multicultural Work
EDUCATION
Education and languages
Education
Business Administration / Commercial Engineering degree from Universidad del Desarrollo, with international academic experience in Germany and Poland, and certifications in project management, agile leadership, digital marketing, e-commerce and cybersecurity.
Languages
Native Spanish · C1 English · B2 German
Methodologies and tools
Agile · Lean Management · Design Thinking · WordPress · CRM · Analytics · SQL
METHODOLOGY
How I work
I am interested in building systems that help people and projects move forward with more clarity. I work through observation, structure, communication and continuous improvement. Whether in a class, a training session, a boulder problem, a digital project or a business strategy, I aim to reduce noise, organize decisions and create measurable progress.
Practice deliberately – Build simple systems – Measure what matters – Move with intention
OPPORTUNITIES
Selected projects, collaborations and opportunities
I am open to professional conversations where I can contribute international experience, structured thinking, digital judgment, educational sensitivity and a perspective oriented toward human development and performance.
Studies
International Business (bi-national)
Kozminski University
Warsaw, Poland
International Management (bi-national)
DHBW Mannheim
Mannheim, Germany
Business and Management
Universidad del Desarrollo
Concepción, Chile
High-Impact Commercial Strategies
Universidad Adolfo Ibañez
Negotiations in Multicultural Contexts
Kozminski University
Strategic Negotiations
Kozminski University
Organizational Crisis Management
DHBW Mannheim